A little help,
from the people behind it.
Questions about RelightSnap? Start with an email.
Tell us what happened.
Payments & refunds
Include your account email, Polar order or receipt number, purchase date and the issue. For unused credits, read the Refund Policy.
A photo or account problem
Include the preset, approximate time, job reference if available, device and any error message. You do not need to attach a private photo to start a support request.
Delete data or exercise your rights
Write from your account email and describe what you want deleted or accessed. We may verify ownership. You can also delete photos in your account, or delete the account in Settings.
Keep passwords, card details and sensitive photos out of your email.